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EssentialAI: Smarter Solutions
How AI Transformed Unilever
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Hi there,
In our last newsletter, we talked about how technology has evolved over time, shaping the way businesses work. We ended with Artificial Intelligence (AI)—the highlight of today’s tech world. But let me share something personal: when I first heard about AI, I was totally confused.
What is AI? How is it different from Machine Learning, Deep Learning, and all those other terms? And more importantly, how does it even affect me?
I turned to the internet for answers. But most of the content was either way too technical or barely scratched the surface. After hours of reading, I finally understood the basics of AI and its different parts, but I still didn’t know how it actually works or why it’s such a big deal.
So, I’m here to save you the trouble. Let me walk you through what I’ve learned in a way that’s simple, clear, and (hopefully!) fun. Ready? Let’s get started.
What is AI?
Artificial Intelligence, or AI, is all about making machines smarter. Think of it as teaching computers to think, learn, and make decisions. Sounds cool, right? But how do they get smart? Maybe a little magic or a sprinkle of fairy dust? Nope!
The secret lies in something called algorithms. These are like detailed instructions that tell a machine how to solve problems, learn from data, and even make predictions. Over time, these machines get better at what they do—kind of like us humans when we practice something.
Here’s where terms like Machine Learning (ML), Deep Learning (DL), and Reinforcement Learning (RL) come in. These are the different ways AI learns and works. Let me break it down:
Machine Learning (ML): It’s like the brain of AI. It helps machines learn from data and get better at making predictions over time.
Deep Learning (DL): Think of this as the next level. It uses super-complex networks that mimic the way the human brain works.
Reinforcement Learning (RL): This is more like learning through trial and error, where the machine gets rewarded for doing something right.
AI also has other cool tricks, like:
Natural Language Processing (NLP): This helps machines understand and respond to human language. Think about chatbots or voice assistants.
Computer Vision: This lets machines “see” and analyze images or videos, like facial recognition on your phone.
Why should you care?
Enough of the theory—let’s talk about why AI matters to you. How does it affect your business, your tasks, or even your day-to-day life?
Let me share an example from Unilever, one of the biggest consumer goods companies in the world.
Imagine running a company with 400+ brands sold in 190 countries. Sounds overwhelming, doesn’t it? That’s exactly what Unilever deals with every day.
But they had a problem. Predicting how much of each product to stock—like shampoo, tea, or ice cream—was incredibly tricky. Sometimes they had too much, which led to waste. Other times, they didn’t have enough, which meant missed sales and disappointed customers.
Their supply chain, which moves products from factories to shelves, was also a mess. Delays and inefficiencies were costing them time and money.
That’s when Unilever decided to try something new: AI.
Here’s what they did:
Better Forecasting:
Unilever used AI to analyze sales trends, weather, holidays, and even customer behavior. This helped them predict demand for their products more accurately than ever before.Smarter Inventory Management:
AI kept track of inventory and made sure the right amount of stock was sent to the right place at the right time. No more overstocking or understocking.Streamlined Supply Chains:
AI spotted potential delays and suggested fixes before they became big problems, making the whole process smoother and faster.
The Results?
The changes were incredible:
They cut waste by 35%, saving millions of dollars.
Deliveries became 20% faster, which made customers happier.
They saw a 5x return on their investment in AI within two years!
Pretty impressive, right? AI didn’t just solve their problems, it completely transformed the way they operated.
What Does This Mean for You?
Unilever’s story shows that AI isn’t just for tech companies. Whether you’re running a retail shop, managing a factory, or working in consumer goods, AI can help you:
Save money by reducing waste.
Work smarter by streamlining your processes.
Make better decisions with accurate, data-driven insights.
The good news is that AI tools are becoming more accessible, so businesses of all sizes can benefit.
What’s Next?
AI is reshaping the way businesses operate and the way we experience the world. Whether you’re curious about how it works or how it can be applied to what matters to you, the possibilities are endless.
Have questions or thoughts about AI? Reply to this email or connect with us on LinkedIn—We’d love to hear from you!
Thanks for reading,
Alfred: Your AI Genie for Business Success
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